Returns & Exchanges
At Simon Says Stamp, we want you to be completely satisfied with your crafting supplies. If you are not happy with your purchase, you may return unused and unopened items within 30 days of delivery for a full refund.
Contact Support
Email our customer service team with your order number and the list of items you wish to return to receive a Return Authorization number.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring that all stamps, dies, and inks are protected from damage during transit.
Ship the Items
Affix the provided return label or address the package to our warehouse, then drop it off at your nearest postal service or carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing